FREQUENTLY ASKED QUESTIONS
Below Endeavor's FAQ are some common concerns of our clients before buying products, if you have other questions, please just send it to support@endeavoroutfit.com
You can find our unique size guide next to each garment on the website, this will give you information on what size to choose. Sizing information is given in both CM and INCHES.
All information for returning faulty products can be found in the following RETURN POLICY section.
If your item does not fit, you can easily have this exchanged by following our RETURN POLICY
You will be required to login by entering your order number and email address. This will then take you to your recent orders where you can start your return process. Click on the item(s) you wish to return, choose the relevant issue and whether you would like a return or exchange. You will then be directed to a page that gives you your returns number and label. Please print this label off and enclose with your return. If you do not have a printer then please take note of the return number and enclose it in with your items. Ensure that the return number is clearly visible on your paperwork. (Please keep hold of your receipt as proof of return.) Pack the item(s) you wish to return or exchange in their original condition, all original labels must be intact and, in a condition, to resell the product. We recommend returning your items back to us via Royal Mail Tracked service as we unfortunately can’t be held responsible for any items that do not reach us. Please note that you will be responsible for paying postage costs associated with your return. If you have any further enquiries about refunds or returns for USA orders, please contact support@endeavoroutfit.com
We use Royal Mail and DPD to deliver all our parcels within the USA who will send you an email and/or text message when your order is ready for dispatch. The delivery notification will give you a time and date of delivery which you can manually change following DPD instructions (ie leave in safe place, leave with a neighbor or have this delivered to DPD pick up shop)